Reference

How ino7777 Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you use our lobby, how we use it, and what rights you hold over it. Availability of our services depends on local law and is accessible only where local law permits.

Data collected at account openingWallet activity: DANA, OVO, GoPayYour right to access or delete dataCookie and session controlsContact path for data requests
ino7777 How ino7777 Handles Your Personal Data
DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to access, correct or remove any personal data we hold, the paths below connect you directly to the team that handles these requests. Submitting through our live chat or email gets your request logged with a reference number so you can track progress. We aim to respond to all data-related queries within the timeframe required by applicable local regulation.

Team online

Live Chat

Open the chat widget inside your account dashboard. State your request clearly — access, correction or deletion — and we will log it with a reference number.

Email Support

Send your data request to our support address from the email linked to your account. Include your registered phone number so we can verify identity before processing.

Account Settings

Some data preferences — cookie controls, marketing emails, session history visibility — are editable directly inside your account settings page without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security is not a background function here — it runs through the account flow at every step. From the moment you submit your DANA or OVO details to the moment a withdrawal clears, we apply encryption and access controls designed to limit who inside our operation can read your financial identifiers. Below are the four areas where we take a deliberate approach to your data.

Encryption at Every Transfer

All data moving between your device and our servers is encrypted. This covers your GoPay token, OVO reference and any identity documents you upload during account verification.

Cookie and Session Controls

We use session cookies to keep you logged in and analytics cookies to track lobby behaviour. You can adjust non-essential cookie categories inside account settings at any time.

Retention and Deletion

Transaction records tied to DANA, OVO or GoPay deposits are retained as required by applicable regulation. When you close your account, non-mandatory personal data is deleted within the period we state in your closure confirmation.

Who Can Access Your Data

Access inside our team is restricted to roles that need your data to operate your account — support agents handling your query, the finance team processing your wallet withdrawal, and compliance staff where regulation requires it.

Common Questions About Your Data Rights

These are the questions we receive most often about how we handle personal data. If your question is not covered here, reach us via live chat or email using the paths in the contact section above.

We collect the name, email, phone number and e-wallet details you submit — including your DANA, OVO or GoPay identifier — plus the identity documents required to verify your account before withdrawals are processed.

We do not sell your data. We share only the minimum needed with payment processors handling your DANA, OVO or GoPay transactions, and with compliance bodies where local law in Indonesia requires it.

Submit a data access request via live chat or email from your registered address. We verify your identity first, then provide your data within the timeframe applicable regulations require.

Yes. Submit a deletion request through live chat or your account settings. Transaction records tied to regulatory obligations are retained; all other personal data is removed after your account is closed and the holding period lapses.

Session cookies keep you logged in during your visit. Analytics cookies track how you move through the lobby so we can improve the experience. Non-essential cookies can be turned off inside account settings.

Payment records — including wallet activity across DANA, OVO and GoPay — are retained for as long as applicable local regulation requires. Once that period ends and your account is closed, those records are removed from active storage.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.